The melachrinidis.gr is the online store selling the products of company "N.MELACHROINIDI BROS OE" ( "Melachroinidis footwear"), located in Gerakas, Attica, Kleisthenous 8 , Stavros region (VAT number: 093 048 960 / Tax Office PALLINIS).
Our concern is to set out the terms governing the rights and obligations of the owner of the shop located at «melachrinidis.gr» to all of you who will visit the website for your convenience in the search and acquisition of products you wish to buy from our store.
Any misprint or omission or technological failure will be fixed by the company, who has no further obligation on its part.
Any user can browse the «melachrinidis.gr» online shop without giving any personal information. The cases we will need some personal data (name, email address, product shipping address, phone, etc.) is generally to process your order.
The personal information you provide to our online store are kept only for reasons related to trade with you, communication, improved service and may not be used by third parties or be given to third parties (except as provided by law the competent authorities). E "melachrinidis.gr" store maintain security of your personal data for as long as you are registered with a service page and deleted after expiration in any way of the trading relationship.
You have the right to do, where justified, to change the personal information you provide to us or to restrict or cancel the use of some of this information by completing the appropriate form.
To «melachrinidis.gr» can occasionally use the address of your e-mail to inform you of the availability of the pages of similar products and services. If however you do not wish to receive such messages, you can send your request to «firstname.lastname@example.org» address.
Further personal security is the user name (user name) and personal identification number (password) that you provide when you become a member of «melachrinidis.gr». That way, each time you use them, provides you access securely to your personal data. As you are careful for your transactions with your credit cards and do not tell anyone your PIN, so the specific codes must be keeped with care and not to ever be given to third parties so as to avoid the risk that data falling into a third party unrelated to you.
The company "Footwear Melachroinidis" bound for the completeness and accuracy of the information relating to available-for-sale products.
For all products contained in our shop, there is indication of current availability, subjected to any typographical errors that have escaped our attention or occur by fault. If the product is unavailable, we will timely inform you about the unavailability.
Within next few hours upon completion of your order, we will send you e-mail with the confirmation and will follow another e-mail, which will inform you about the shipment of your order.
The company reserves the right to change product prices at any time without notice. The price change does not include which are already in progress.
Order cancellation can be done only before product shipment.
Our online store allows its users to opt for periodic or eventual information on new products available on the market and other offers, paying etc., by sending advertising - informational messages to their email address.
The «melachrinidis.gr» will not overuse the above service. If you wish to cease receiving informative newsletters or to unsubscribe from completely of system for sending newsletter, you can notify us by email "email@example.com".
In any case you wish returning or replacement of the product purchased ,you must notify us within five (5) days of receiving the electronic address (e-mail) «firstname.lastname@example.org» explaining us the reason of returning or replacement and filling Contact Phone. Then we will contact you about the details of the return package. Alternatively you can contact us at 2106613712 (Monday-Friday 9.00-14.00).
Conditions for reimbursement:
1. the product should not be used
2. Repayment shall be made within ten (5) calendar days from the day of communication with us
3. the product must necessarily be accompanied by proof of purchase (Proof Retail, invoice, shipment-invoice etc)
4.the product is in the state received from the client, complete and without any damages and the packaging is that which normally accompanies the product
You have the right to return products purchased and ask for a replacement for the following reasons:
i. WRONG SEND PRODUCT
In those instances where a demonstrable fault of «Melachroinidis Footwear" products delivered to different design or size of this order you can return the products.
The return of the product is free from all over Greece.
ii. MANUFACTURING DEFECT PRODUCT
In those instances where there is a defect in the product have the right to return the product purchased and ask to replace it with another product or products at the level of the price you pay or additional consideration if you wish, within 10 calendar days from receipt of the product.
The return of the product is free from all over Greece, always after consultation with our store at 2106613712 (Monday-Friday 9.00-14.00).
iii. CHANGE PRODUCT
In case you decide to change the product you purchased please contact us directly at 2106613712.
If the product is not fit your foot, you can return it within 5 days (once per order, at no cost to you), always in consultation with our store at 2106613712 (Monday-Friday 9.00-14.00) and only through the courier company with which we work. Concerning any other changes beyond the first, the replacement shipping cost will be charged to the customer.
The products, which are purchased from the online store «melachrinidis.gr» can , also , be replaced in our store (Kleisthenous 8 Gerakas) always in consultation with us at 2106613712 (Monday-Friday 9.00-14.00) . Absolutely no change is accepted without prior consultation with our store and/or without company of the original purchase receipt (proof Retail, invoice, shipment-invoice etc).